News & Events

Attention New Anthem Blue Cross PPO Members: Information About ID Cards

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If you’re a new Anthem Blue Cross PPO health plan member, there may be some confusion surrounding your new identification card.

During the open enrollment period, Anthem’s system automatically generated ID cards with 2018 copay information for all newly enrolled members. Then, on December 15, Anthem issued new ID cards to all Anthem PPO basic plan members to reflect the 2019 copay changes.

Please make sure you have the correct identification card with the 2019 copay information.

Anthem Blue Cross PPO members should use the ID card included in their December mailing. Below is an image of the letter.

Sample of letter mailed to Anthem Blue Cross PPO members in December 2018

Members can log on to the Anthem website and download an identification card or request a new ID card be mailed to them. Alternately, you can call Anthem Blue Cross PPO at (877) 526-3385.